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Creative Software
 Photoshop

  • yakken Author 
    • 16656 
    • 0 
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    CS4 unbelievable slow!
    Jovan74

    Last reply Mar 20 2010, 07:56 PM

    by Jovan74

    Posted: Oct 29 2008, 03:57 PM

    by yakken

     

I just installed the CS4 package, but to my great dissapointment Photoshop runs so slow that any kind of editing is completely impossible. I have tried a bunch of stuff by now:
- Enabled GPU acceleration
- Updated graphics driver to the absolutely newest version
- Downgraded graphics driver to see if this would help
- Disabled GPU acceleration again to see if any changes would happen
- disabled secondary monitor
- Increased Cache size in CS4 to 8

Right now I cant even draw a circle in a blank document as the program cannot keep up with the mouse movement no matter how slow I drag it. Don’t even get me started on the performance of the new features like smooth zoom…

Switching to CS3 solves every problem and the program runs perfectly.

My system is:
Pentium D930
Nvidia GeForce 8800GT 512 MB
3 GB RAM

By now I am seriusly considering returning the package for a refund. Photoshop CS4 is 100% useless to me right now.

  21 REPLIES
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Knuxgen
1  
Knuxgen

You should be able to get refunded without a reason but I don’t know exact laws in your country. But to my knowledge, 30 days after purchasing is the deadline. 14 days preffered.

This is exactly an example why to use trail version before buying and why are trial versions important.

  • 29 October 2008 05:40 PM
  •  
Nutrox
2  
Nutrox

Adobe always release trial versions weeks after their products are launched unfortunately, it is a serious pain in the ass. I won’t be purchasing any of the new CS4 apps until I have tried them first.

  • 29 October 2008 07:07 PM
  •  
yakken Author 
3  
yakken

As far as I can see, I am not the only person in the world with this problem. The problem only seems to be present on Windows systems, but the brand of GFX does not seem to have an impact - except that older cards have a greater succes ratio. Adobe does not acknowledge this as being their fault, but blame the GFX vendors such as Nvidia or ATI. Of course it isn’t the software team at Adobe who has implemented GPU utilization poorly - it has to be bad driver programming…

I contacted Adobe and they do have a 30 day return policy. I just have to ship the package back to the UK.

  • 30 October 2008 09:03 AM
  •  
yakken Author 
4  
yakken

Here are some examples of other people having troubles:
http://www.adobeforums.com/webx/.59b6d9d3
http://www.adobeforums.com/webx/.59b6d78b

  • 30 October 2008 09:06 AM
  •  
NRG
5  
NRG

Something on your system is definitely messing up Photoshop, since your hardware specs are fine.

  • 30 October 2008 11:48 AM
  •  
yakken Author 
6  
yakken

As it turns out, the shipping costs for shipments from DK to the UK is almost 10% of the package cost (I have the student version), so I’m just gonna keep the damn thing.

  • 30 October 2008 04:30 PM
  •  
NRG
7  
NRG

Why not try to reinstall your entire OS (make a ghost image of your current installation), and see if it makes any difference? I wouldn’t give up that easily. I’m pretty sure it’s a software conflict.

  • 30 October 2008 05:07 PM
  •  
yakken Author 
8  
yakken

I’m pretty sure it is too, but when I purchased the PC from Dell, I did not get an OS DVD with it. So right now I don’t have anything to install on it if I do a clean start…

I do have a XP Pro OS lying around somewhere, but I would hate to use that license just for trying out a clean install. I’m kinda saving it for my planned purchase of the new Macbook, as I plan to run BootCamp on it.

  • 31 October 2008 09:06 AM
  •  
Knuxgen
9  
Knuxgen

Yakken: On HP notebooks, it should be the way that there’s a separate harddrive for clean instalation to boot if you have formatted your C drive. The same should be for every OEM Windows for notebook/PC.

  • 03 November 2008 01:35 PM
  •  
sxsasi
10  
sxsasi

Thanks for your info about the software my friend.

  • 04 November 2008 01:04 AM
  •  
cwindham
11  
cwindham

I just got my upgrade (CS4) and it is a bit slow but I only notice it really when I have multiple things opened up at once. Then again, I just reformatted to.

  • 11 November 2008 05:43 AM
  •  
flashkicks
12  
flashkicks

haha, I am sticking with CS3, not becuse of this, but becuase it has everything I need.

*edit
why would you order from the UK? Things are pretty expensive here despite our pound tumbling in the currency markets considerably in the last few weeks.

  • 18 November 2008 10:02 AM
  •  
Nutrox
13  
Nutrox

I have upgraded to CS4 pretty much across the range now ( Flash, Photoshop, After Effects, etc ) and I’m not having any speed issues with them, they run the same as the CS3 versions on my machine ( Windows XP SP2 - 3 GHz CPU - 1 GB RAM ).

The boot-up times are incredibly lengthy though and I’m really not keen on the GUI Adobe have adopted, it still seems as unstable as the CS3 GUI. Why don’t they just stick with the native operating system GUI, surely that would be much quicker and more stable? I don’t care if it means losing the fancy panel docking, that causes half the problems anyway.

  • 18 November 2008 10:31 AM
  •  
sentinels
14  
sentinels

i actually like the fancy docking panels…

i opted for CS4 for OSX as opposed to using it on Windows. hopefully i won’t run into as many lag issues as others have noted.

  • 18 November 2008 11:09 AM
  •  
FIRESCAPE
15  
FIRESCAPE

it works far better on OSX than windows.

  • 24 November 2008 11:31 PM
  •  
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